UCC is not necessarily a single product but a set of products that provides a consistent unified user interface & user experience across multiple devices and media types.
Solutions from Proventures
Omni channel contact center
Cloud epabx
Whats APP with chat boat integration
UCC is the integration of real-time enterprise communication services
Instant messaging (chat)
Presence information – OTP
Voice (including IP telephony)
Mobility features (including extension mobility and single number reach)
Audio Video & Web Conferencing
Fixed-Mobile convergence (FMC)
Desktop sharing and screen recording
Data sharing (including web connected electronic interactive whiteboards)
Call control and speech recognition
Non-real-time communication services such as unified messaging
Integrated voicemail
SMS
Fax
Our UCC partners include Audio Codes, Cisco, Plantronics Unify and Netcore among others.
